Privacy Policy

Last Updated – 24th May 2018

Door 2 Door Pet Supplies is committed to protecting the privacy of our customers.  We comply with the General Data Protection Regulation (GPDR), and therefore take all steps to prevent any unauthorised access to your personal data.

We collects certain personal information about you during the course of our business with you. The purpose of this policy is to explain how this information is collected and used by Door 2 Door Pet Supplies.

How Your Personal Information is Collected

We collect customer’s personal information when you place an order either online through our website or through a member of our sales team.

The information we collect is as follows:-

· Your name, address, telephone number, email address.

· Payment Details

How We Use Information About You

The personal information we collect about you will be used to provide our products and services.

This information is collected for the legitimate interests of the company and is used by Door 2 Door Pet Supplies to provide our products and services to you our customer, and for the purposes of preventing fraud.

Information you provide us is used to process your order or query, obtain payment (where you are redirected to our payment provider “Sage Pay” to make payment securely), and despatch your order.  We do not sell or share your information with any third parties. 

Website

When you use our website to process your order or register an account, you will be asked to provide certain personal information for the legitimate interests of Door 2 Door Pet Supplies, these are:

· Your name, address, telephone number, email address.

· Payment information (credit/debit card details)

This information will be used to provide our products and services.

Cookies

Cookies are used on this website to improve your browsing experience while using our site.  You choose whether to accept or decline cookies, they will record your preferences and session information while using the website.  Such as, the pages you access, remembering your search settings and the items you add to the shopping cart.

Mailing List

If you have requested to be on our mailing list, we will only use your details, to keep you up to date with the latest news, competitions, etc. of Door 2 Door Pet Supplies.  You may contact us at any time to request your details be removed.

Contact Us

If you have any queries regarding our privacy policy, please do not hesitate to contact us using the details below.

Address : 10 Mount Farm Workshops, Junction Rd, Churchill, Nr Chipping Norton, OX7 6NP.

Tel : 01608 658358

Email : info@door2doorpetsupplies.co.uk

 

We reserve the right to amend this privacy policy at any time.  Any changes will be published on our website.